Compare

Four ways to bring agents into your operation. And when we're not the best.

Before you pick a vendor, pick a model. These are the four real routes — what each one solves, and what it leaves to you.

See the full comparison

	Self-serve platform You build it on an agent platform	Per-conversation chatbot You pay per resolved conversation	Project consultancy They deliver something and leave	Operated ecosystem · InnovaBlack We build it and run it with you
Who builds it	Your team	The vendor, from templates	The consultant	We do
Who runs it afterwards	Your team	The vendor — the conversation only	Your team	We do, with you
Scope	Whatever your team can put together	One conversation, one channel	A bounded project	Systems, agents, an office to oversee them, and robots
Action log & human sign-off	If your team builds them	Varies by vendor	If they’re in scope	From day one
Mexican regulatory framework	Yours to solve	Usually out of scope	Depends on the consultant	Designed for CNBV, Condusef and the Fintech Law
How it’s priced	License per user or usage	Per conversation	Hourly or per project	Activation plus a monthly operating fee

When we’re not the right fit

We’d rather tell you now.

If you have a technical team with time to build and run it, a self-serve platform will cost you less.
If all you need is to answer common questions in one channel, a chatbot will do the job.
If the lowest price matters more than fitting how your operation actually works.

Try it live

Luz runs InnovaBlack's sales conversations — not a recorded demo, the same one that answers our clients. Write to her the way you'd write to anyone.

Prefer WhatsApp? +52 33 3246 1111

Luz

Head of Sales · InnovaBlack

Tell me what your operation needs and I’ll point you to where to start.

If we’re not the right fit, she’ll tell you.